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Contact Information

MedImpact Direct Toll-Free
(855) 873-8739 (TTY dial 711)

Customer Service

More Info

Welcome to Convenience!

MedImpact Direct values customer service and the convenience of prescription home delivery. Get your medications that you take on a regular basis delivered right to your door. No more standing in line or driving all over town!

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  • Potential savings on prescription copays
    (depending on your plan)

  • Get a 90-day supply of your maintenance medication, or maximum allowed by your plan

  • Get maintenance medications conveniently delivered to your preferred location

  • Free standard shipping

  • Access to expert pharmacist advice

A smartphone running the MedImpact Direct mobile app

MedImpact Direct Goes Mobile!

We are making it more convenient than ever to get your prescriptions. Use our app to:

  • Refill mail-order drugs or renew expired prescriptions.
  • Review estimated copay, last order status, and date for next refill.
  • Get reminders and alerts via phone call or email.
  • View your list of mail-order and specialty drugs.
  • Manage account information.
  • Apple App Store Google Play Store
MedImpact Direct Mail

Maintenance Medication
Mail Delivery

We provide access to home delivery for your regular maintenance medications, those you take routinely for conditions such as high blood pressure, high cholesterol, diabetes, etc. Get up to a 90-day supply with one simple payment. You may save money, as copayments are often lower than what you would pay for three months of medication at retail pharmacies. To get started with MedImpact Direct Mail, you can sign up by phone, by mail, or you can have your provider submit your prescription to us electronically.

MedImpact Direct Specialty

Specialty Medication

We also provide access to specialty drugs for chronic and complex conditions. "Specialty medications" are more complex, and are typically used to treat conditions such as cancer, hepatitis C, hemophilia, multiple sclerosis, and rheumatoid arthritis. Specialty medications usually require special handling, close monitoring, or complex administration - the way you take the drug.