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MedImpact Direct Toll-Free
(855) 873-8739 (TTY dial 711)

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MedImpact Direct Mail

Maintenance Medication Refills

To easily order refills of medicine(s) that you've received from us before, you can use this website.

Order Refills

Order Online

How do I order refills?

Create an account by clicking the Register Now button. Type in the member identification number from your member ID card, first name, last name, and date of birth. Once signed in, select the medicine(s) you need to refill, your payment method, and where you want the medicine(s) shipped.

How do I confirm medical need for my new prescription or refill?

MedImpact Direct Mail® is committed to patient safety. When we receive a new prescription from your doctor without your prior consent, we ask you to confirm the need for the shipment by text message, email or phone call.

How long does prescription processing and shipping take?

To make sure you get your medicine(s) before your current supply runs out, place your order two weeks before you need your refill. Your medicine will be delivered right to your door within 10 days. Standard shipping is free. Need it sooner? Select expedited shipping for an added fee.