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MedImpact Direct Toll-Free
(855) 873-8739 (TTY dial 711)

Customer Service

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We know that when you prescribe a maintenance medication, it's important that your patient begin therapy as soon as possible. We offer high-touch services that allow easy access to essential medications.

Mail-order Maintenance Medications

How do you submit mail-order prescriptions for your patients?

You may use e-prescribe to MedImpact Direct® or fax to (888) 783-1773. Your patient(s) may also submit your prescription(s) to us via this website or by mail. Directions are listed on in the "Getting Started" screen of this website.


Contact MedImpact Direct Mail® at (855) 873-8739 (TTY dial 711).